Privacy Policy

Last updated: 15 June 2026

Mitra Engineering Services Pte Ltd (“Mitra”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).

What Personal Data We Collect

We may collect the following personal data when you contact us, request a quote, apply for a role or otherwise interact with our website: name and job title; company or organisation name; email address and telephone number; details about your facility, process or enquiry that you choose to provide; and any information contained in a CV or application you submit through our Careers page. We collect this data only when you provide it to us voluntarily.

How We Use Your Personal Data

We use your personal data to respond to your enquiries and quotation requests, assess your facility requirements and recommend suitable solutions, provide our products, services, maintenance and support, process and evaluate job applications, maintain our business records, and comply with applicable laws and regulations. We will only use your personal data for the purposes for which it was collected, unless we reasonably consider that we need to use it for another related purpose.

Disclosure of Personal Data

We do not sell or rent your personal data. We may disclose your personal data to our employees and authorised representatives who need it to serve you, to trusted technology partners or subcontractors who assist us in delivering our solutions where relevant to your enquiry, and to government authorities or regulators where required by law. Any third parties who handle your personal data on our behalf are required to protect it in a manner consistent with this policy and the PDPA.

Protection of Personal Data

We implement reasonable administrative, technical and physical measures to protect your personal data against unauthorised access, collection, use, disclosure, copying, modification or disposal.

Retention of Personal Data

We retain personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and business needs. We securely dispose of personal data when it is no longer required.

Your Rights

Under the PDPA, you may request access to the personal data we hold about you, request correction of any inaccurate or incomplete personal data, and withdraw your consent to our continued use of your personal data. To make any such request, please contact us using the details below. We will respond within a reasonable time.

Cookies

Our website may use cookies and similar technologies to help the site function and to understand how visitors use it. You can adjust your browser settings to refuse cookies, although some features of the site may not function properly as a result.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the effective date shown above.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: Mitra Engineering Services Pte Ltd, 208 Tuas South Ave 2, Singapore 637209. Phone: +65 6863 2143. Email: [email protected]